Your privacy matters to us. This Privacy Policy explains exactly what personal data jelebet collects, why we collect it, how we use and protect it, and what rights you have as a Filipino player on our platform.
Last Updated: May 15, 2026jelebet ("jelebet," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses our online gaming platform at https://jelebet.app (the "Platform"). This Privacy Policy ("Policy") describes our practices regarding the collection, use, storage, disclosure, and protection of personal information in connection with your use of the Platform and any related services.
This Policy applies to all registered players, visitors, and any other individuals whose personal data jelebet processes in the course of operating the Platform. It should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference.
By registering an account on jelebet or by continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the Platform immediately.
jelebet processes personal data in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC).
For the purposes of the Data Privacy Act of 2012 and applicable data protection legislation, jelebet acts as the personal information controller in respect of the personal data it collects and processes through the Platform. This means jelebet determines the purposes and means of processing your personal information.
jelebet operates under applicable Philippine gaming regulations. All data processing activities are conducted in accordance with the principles of transparency, legitimate purpose, and proportionality as required under Philippine law.
If you have any questions about how jelebet handles your personal data, or if you wish to exercise any of your data subject rights, please refer to Section 15 (Contact & DPO) of this Policy.
jelebet collects personal data that is necessary for the operation of the Platform, the provision of gaming services, compliance with legal obligations, and the improvement of the player experience. The categories of personal data we collect include, but are not limited to, the following:
jelebet does not collect or store full credit card numbers. Credit cards are not accepted on the Platform in compliance with Philippine payment regulations. jelebet also does not accept or process cryptocurrency transactions of any kind.
jelebet collects personal data through the following means:
jelebet uses the personal data it collects for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and managing your jelebet player account, including authentication and security. |
| Identity Verification (KYC) | Verifying your identity and age (21+) in compliance with PAGCOR regulations and anti-money laundering requirements. |
| Payment Processing | Processing deposits and withdrawals via GCash, Maya, Philippine bank transfers, and debit cards in Philippine Peso. |
| Gaming Services | Providing access to casino games, slots, bingo, and other gaming content on the Platform. |
| Responsible Gaming | Monitoring gaming behavior to identify problem gambling indicators and administering responsible gaming tools. |
| Legal Compliance | Complying with applicable Philippine laws, PAGCOR regulations, AML obligations, and court orders. |
| Fraud Prevention | Detecting, investigating, and preventing fraudulent activity, cheating, and unauthorized account access. |
| Customer Support | Responding to your inquiries, resolving disputes, and improving our support services. |
| Marketing | Sending promotional offers, bonus notifications, and platform updates where you have consented to receive them. |
| Platform Improvement | Analyzing usage patterns to improve Platform performance, game selection, and user experience. |
jelebet processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:
jelebet does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
Third-party vendors who assist jelebet in operating the Platform, including identity verification providers, payment processors (GCash, Maya, Philippine banks), cloud hosting providers, customer support platforms, and analytics services. These providers are contractually bound to process your data only on jelebet's instructions and in accordance with applicable data protection law.
jelebet may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), or other competent Philippine authorities where required by law, court order, or regulatory obligation.
Certain game providers may receive limited technical data (such as player session tokens) necessary to deliver their games through the jelebet Platform. These providers do not receive your full personal profile.
In the event of a merger, acquisition, or sale of all or part of jelebet's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.
jelebet will never sell your personal data to advertisers, data brokers, or any third party for commercial purposes unrelated to the operation of the Platform.
jelebet retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with jelebet's data disposal procedures.
jelebet implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
While jelebet takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jelebet will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.
jelebet uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the Platform. The following categories of cookies are used:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Essential for Platform operation — login sessions, security tokens, load balancing. | Session / up to 24 hours |
| Functional | Remembering your preferences such as language, game settings, and responsible gaming limits. | Up to 12 months |
| Analytics | Understanding how players use the Platform to improve performance and game selection. | Up to 24 months |
| Marketing | Delivering relevant promotional content to players who have consented to marketing communications. | Up to 12 months |
You may control cookie settings through your browser preferences. Please note that disabling strictly necessary cookies may affect the functionality of the Platform. jelebet does not use cookies to collect sensitive personal data such as financial information or government ID numbers.
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights in relation to your personal data held by jelebet:
To exercise any of these rights, please contact jelebet's Data Protection Officer using the details provided in Section 15. We will respond to all verified requests within thirty (30) days of receipt, in accordance with applicable law. We may require you to verify your identity before processing your request.
To withdraw consent for marketing communications, you may also click the unsubscribe link in any promotional email sent by jelebet, or update your communication preferences in your account settings.
The jelebet Platform is strictly intended for individuals who are at least twenty-one (21) years of age, in accordance with Philippine law and PAGCOR regulations governing online gambling. jelebet does not knowingly collect personal data from individuals under the age of 21.
If jelebet becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has provided personal data to jelebet, please contact us immediately using the details in Section 15.
21+ Only. Underage gambling is illegal in the Philippines. jelebet employs age verification procedures during registration and reserves the right to request documentary proof of age at any time.
jelebet primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to and processed in countries outside the Philippines — for example, where jelebet uses cloud infrastructure or third-party service providers whose servers are located abroad.
Where such international transfers occur, jelebet ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to apply data protection standards equivalent to those required under Philippine law. jelebet will not transfer your personal data to a foreign country unless that country provides an adequate level of protection, or appropriate safeguards have been implemented, as required by the Data Privacy Act of 2012 and NPC regulations.
jelebet reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. The date of the most recent revision is displayed at the top of this page. Where changes are material, jelebet will notify registered players by email or through a prominent notice on the Platform prior to the changes taking effect.
Your continued use of the jelebet Platform following the posting of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed about how jelebet protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or jelebet's data processing practices, or if you wish to exercise any of your data subject rights, please contact our Data Protection Officer (DPO):
Data Protection Officer — jelebet
Email: privacy@jelebet.app
Support: support@jelebet.app
Our DPO is available Monday to Friday, 9:00 AM – 6:00 PM Philippine Standard Time (PST). For urgent data breach concerns, our security team monitors incoming reports 24 hours a day, 7 days a week. Email addresses are displayed as plain text only and are not clickable links.
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have not been adequately addressed by jelebet.
Six commitments we make to every Filipino player on our platform
Every connection to jelebet is secured with bank-grade 256-bit SSL/TLS encryption. Your personal details, account credentials, and Philippine Peso transaction data are fully protected in transit at all times.
jelebet operates in full compliance with Republic Act No. 10173 — the Data Privacy Act of 2012 — and the regulations of the National Privacy Commission. Your rights as a Filipino data subject are fully respected.
jelebet will never sell, rent, or trade your personal data to advertisers or data brokers. Your information is used solely to operate the Platform, process your transactions, and keep your account secure.
Filipino players have full data subject rights under Philippine law — access, rectification, erasure, portability, and the right to object. Submit a request to our DPO and we will respond within 30 days.
jelebet only accepts GCash, Maya, Philippine bank transfers, and debit cards — no credit cards, no cryptocurrency. Your financial data is processed through regulated Philippine payment channels only.
jelebet has appointed a dedicated Data Protection Officer (DPO) to oversee all privacy matters. Our DPO ensures ongoing compliance with Philippine data protection law and handles all player data requests.
Now that you know how jelebet protects your personal data, you can play with full confidence. Join hundreds of thousands of Filipino players from Manila, Cebu, Davao, Iloilo, and beyond — all enjoying a secure, fair, and responsible gaming experience.
Must be 21 years or older to play. ⚠️ Gambling is addictive. Know when to stop.